Business & Management Studies

Towards measuring SMEs performance amid the COVID-19 outbreak: exploring the impact of integrated supply chain drivers

Towards measuring SMEs performance amid the COVID-19 outbreak: exploring the impact of integrated supply chain drivers

The results have demonstrated that the COVID-19 pandemic has affected the SMEs’ supply chain drivers in Oman and, consequently, their overall performance.

Authors

Anirban Ganguly, Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India.

Fadi Abdelfattah, Management Department, A’Sharqiyah University, Ibra, Oman.

Mustafa Malik, Business Department, University of Nizwa, Nizwa, Oman.

Abrar Mohammed Al Alawi, Entrepreneurship Center, University of Nizwa, Nizwa, Oman.

Ramzi Sallem, Management Department, A’Sharqiyah University, Ibra, Oman.

Summary

This study aims to explore supply chain disruptions during the COVID-19 pandemic in the small and medium enterprise (SME) sector in Oman. This study analyzes the impact on selected supply chain drivers – facilities, inventory, transportation and sourcing. It further intends to explore whether the supply chain challenges faced by the SME sector in Oman impact their overall performance.

Methodology

This study follows the quantitative technique of structural equation modeling to examine the proposed hypotheses. Data were collected electronically from SME managers/owners/entrepreneurs. All items were adopted and measured using a five-point Likert scale. One hundred and four complete and usable responses were received and considered.

Findings

The data was analyzed using SPSS and PLS statistical software. The model has been supported empirically, and the results showed a significant relationship between supply chain drivers and SMEs’ overall performance in Oman, except for supply chain inventory. The results have demonstrated that the COVID-19 pandemic has affected the SMEs’ supply chain drivers in Oman and, consequently, their overall performance.

Practical Implications

The results of this research can drive the development and implementation of a supply chain management strategy. This research will help policymakers induce the performance of SMEs affected by the COVID-19 pandemic. It would further enhance strategic sourcing and supplier performance considering the developed practices associated with the resource-based view.

Originality

The originality of the current study lies in its ability to empirically test two models within the Omani SMEs context while considering the supply chain drivers as a single variable or dividing it into four separate independent variables.

This study would provide a preview for scholars for such empirical investigation and serve as a reference for policymakers and practitioners to maintain a management system of crises that may protect the SME supply chain drivers.

Published in: Journal of Global Operations and Strategic Sourcing

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