This research utilizes the New Economy Movement (NEM) symbol blockchain to enhance the traveller’s experience and engender trust in the tourism industry.
Authors
Ashish Dwivedi, Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India.
Suchi Dubey, School of Business, MAHE Dubai, Dubai, United Arab Emirates.
Ganesan Subramanian, School of Engineering and IT, MAHE Dubai, Dubai, United Arab Emirates.
Vinod Shukla, School of Engineering, Architecture, Interior Design, Dubai, United Arab Emirates.
Kartik Puri, School of Business, MAHE Dubai, Dubai, United Arab Emirates.
Sanchita Sandip Kamath, School of Engineering and IT, MAHE Dubai, Dubai, United Arab Emirates.
Summary
Blockchain technology is emerging in many applications like healthcare, supply chain and other sectors. The present study fixates on developing a blockchain platform to bring transparency to international travellers as a distributed ledger.
The current system trusts the third party to reserve for travellers, including airline booking, hotel stay, rented dormitory, car rental, and currency exchange.
The existing system utilizes different mobile applications to do all the accommodations. The third-party who does this accommodation for tourists amass the accommodation charge.
In a few cases, we cannot verify the tourist operator license. A hybrid blockchain for the tourism industry is introduced to engender trust, transparency, and immutable records. This maintains the travellers’ privacy and solves many challenges the subsisting tourism industry faces.
This research utilizes the New Economy Movement (NEM) symbol blockchain to enhance the traveller’s experience and engender trust in the tourism industry.
NEM symbol blockchain has unique features like NEM namespace, mosaic, currency swap, transfer transaction, and proof of stake+ consensuses protocols utilized in this proof of concept (PoC) design.
NEM blockchain address is created for each traveller to track all the information as a distributed ledger and to build trust among all the stakeholders.
Published in: OPSEARCH
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