Modified-Analytic Hierarchy Process framework identifies SRM, EFE, SRA, and REC as pivotal criteria for selecting sustainable WEEE remanufacturers in SCM.
Authors
K. V. Ajaygopal, Operations and Supply Chain Management, Indian Institute of Management Mumbai, Mumbai, India; Chanakya University, Bengaluru, India
Rakesh Verma, Analytics and Data Science, Indian Institute of Management Mumbai, Mumbai, India
Saroj Koul, Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India
Summary
Purpose: To establish a systematic framework for supply chain managers to identify and assess potential remanufacturers of “Waste Electrical and Electronic Equipment (WEEE)” by setting sustainability and resilience goals.
Design/methodology/approach:This study utilised a three-phase approach: conducting a systematic literature review, gathering expert insights via a survey, establishing a hierarchy by breaking down revealed factors into criteria and sub-criteria and applying the “Modified-Analytic Hierarchy Process (M-AHP)”.
Findings: A systematic literature review identified 46 factors, which were expanded by expert insights, contributing seven new factors. The subsequent step involved creating a hierarchy of factors categorised into 53 sub-criteria, organised under seven main criteria: Sustainable Practices Alignment (SPA), Sustainability Resource Management (SRM), Environmental Financial Evaluation (EFE), Socially Responsible Advantages (SRA), Environmental Core Strengths (ECS), Sustainable Service Delivery (SSD) and REsilience Capabilities (REC). Finally, applying the M-AHP revealed four essential criteria – SRM, EFE, SRA and REC – that are pivotal for selecting WEEE remanufacturers within the context of the Supply Chain Management (SCM) domain.
Research limitations/implications: This study presents a structured framework for selecting remanufacturers in WEEE supply chains. It offers direct insights for manufacturers on partner selection and provides indirect guidance for remanufacturers to enhance their capabilities. The M-AHP approach supports strategic decision-making, fostering sustainability, regulatory compliance and resilience in circular supply chain management.
Originality/value: This study demonstrates three significant contributions. It proposes a new framework for the selection of WEEE remanufacturers. Next, it shows the appropriateness of M-AHP for research in supply chain management. Thirdly, clustering 53 sub-criteria into seven primary criteria enhances the accuracy of the selection process.
Published in: Journal of Enterprise Information Management
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