Business & Management Studies

Predatory Loan Mobile Apps in India: A New Form of Cyber Psychological Manipulation

Predatory Loan Mobile Apps in India: A New Form of Cyber Psychological Manipulation

This paper reviews the literature on predatory lending and its app, and it further analyzes how using mobile technology such as apps affects emotional and cognitive physiology.

Authors

Vaibhav Aggarwal, Assistant Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, India.

Neha Aggarwal, Department of Commerce, Maharaja Agrasen Institute of Technolgy, Delhi, India.

Barkha Dhingra, Department of Commerce, Maharaja Agrasen Institute of Technolgy, Delhi, India.

Shallu Batra, Department of Commerce, Maharaja Agrasen Institute of Technolgy, Delhi, India.

Mahender Yadav, Department of Commerce, Maharaja Agrasen Institute of Technolgy, Delhi, India.

Summary

Predatory Loan Mobile Applications charging exorbitant interest and processing charges accompanied by harsh recovery techniques are a growing menace to borrowers in India.

These mobile applications are aggressively promoted on Android and iOS platforms and target gullible people, instantly promising quick and hassle-free loans. The Reserve Bank of India (RBI) is also flooded with many complaints from borrowers or their families who have fallen into a debt trap, and many even had to commit suicide. RBI is taking steps to remove such apps, but much must be done quickly.

This paper aims to review the literature on predatory lending and its app. Further, it analyzes how using mobile technology such as apps affects emotional and cognitive physiology. Vulnerability and trap borrowers; steps taken by regulators; and recommendations of possible regulatory framework to curb this growing menace that can influence the financial system adversely.

Published in: 2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS)

To read the full article, please click here.