Fuzzy Delphi Method (FDM) and Fuzzy Best Worst Method (FBWM) identify gender-inclusive practices, skill workshops, and women-owned business support as top inclusiveness factors.
Authors
Vernika Agarwal, Apeejay School of Management, New Delhi, India
Shefali Srivastava, Operations and Decision Sciences, Christ University, Bengaluru, India
Ashish Dwivedi, Professor,Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India
Sanjoy Kumar Paul, UTS Business School, University of Technology Sydney, Sydney, Australia
Anchal Patil, IMI Delhi, New Delhi, India
Summary
This study seeks to identify and analyze the major factors that contribute to an inclusive workforce for women in the area of logistics and supply chain. It further addresses the need for gender diversity and inclusivity in a traditionally male-dominated field by adopting a human-centric approach. This study employs a combination of Fuzzy Delphi Method (FDM) and Fuzzy Best Worst Method (FBWM) for methodically identifying and prioritizing factors that influence inclusiveness for women in the logistics and supply chain industry. FDM gathers experts’ opinions and achieves a consensus on the identified relevant factors. Subsequently, FBWM is used to analyze the factors, providing a clear priority ranking based on their relative significance.
The analysis identified potential factors that are crucial for fostering an inclusive workforce in the logistics and supply chain industry for women. The factors were classified into three main categories: employee growth and culture, inclusive business ecosystems, and accessibility and diversity factors. Based on the global weights, the top three ranked factors are: gender-inclusive supply chain practices, skill development workshops, and supporting women-owned businesses. This study is original in terms of gender inclusiveness in the logistics and supply chain industry. The innovative combination of multiple methods stipulates a robust methodology for identifying and analyzing the factors that impact inclusiveness, offering a novel contribution to the literature and practical applications in this field.
Published in: Corporate Social Responsibility and Environmental Management
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