Blockchain-AI-NFC-mobile convergence advances digital payments, enhancing security and inclusion while requiring inclusive design, interoperability, and regulatory responsiveness.
Authors
Priyanka C. Bhatt, Innovation Incubation Centre, National Tsing-Hua University, Hsinchu 300044, Taiwan
Yu-Chun Hsu, Department of Business Administration, Chaoyang University of Technology, Taichung 413310, Taiwan
Kuei-Kuei Lai, Department of Business Administration, Chaoyang University of Technology, Taichung 413310, Taiwan
Vinayak A. Drave, Associate Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India; Department of Business Administration, Chaoyang University of Technology, Taichung 413310, Taiwan
Summary
This study investigates the convergence of blockchain, artificial intelligence (AI), near-field communication (NFC), and mobile technologies in electronic payment (e-payment) systems, proposing an innovative integrative framework to deconstruct the systemic innovations and transformative impacts driven by such technological synergy. Unlike prior research, which often focuses on single-technology adoption, this study uniquely adopts a cross-technology convergence perspective. To our knowledge, this is the first study to empirically map the multi-technology convergence landscape in e-payment using scientometric techniques. By employing bibliometric and thematic network analysis methods, the research maps the intellectual evolution and key research themes of technology convergence in e-payment systems.
Findings reveal that while the integration of these technologies holds significant promise, improving transparency, scalability, and responsiveness, it also presents challenges, including interoperability barriers, privacy concerns, and regulatory complexity. Furthermore, this study highlights the potential for convergent technologies to unintentionally deepen the digital divide if not inclusively designed.
The novelty of this study is threefold: (1) theoretical contribution—this study expands existing frameworks of technology adoption and digital governance by introducing an integrated perspective on cross-technology adoption and regulatory responsiveness; (2) practical relevance—it offers actionable, stakeholder-specific recommendations for policymakers, financial institutions, developers, and end-users; (3) methodological innovation—it leverages scientometric and topic modeling techniques to capture the macro-level trajectory of technology convergence, complementing traditional qualitative insights. In conclusion, this study advances the theoretical foundations of digital finance and provides forward-looking policy and managerial implications, paving the way for a more secure, inclusive, and innovation-driven digital payment ecosystem.
Published in: Applied System Innovation
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