Business & Management Studies

“Context” in healthcare information technology resistance: A systematic review of extant literature and agenda for future research

“Context” in healthcare information technology resistance: A systematic review of extant literature and agenda for future research

How the “context” of healthcare in the extant Healthcare Information Technologies resistance literature has been studied.

Authors

Mayank Kumar, Jindal Global Business School, O.P Jindal Global University, Sonipat, Haryana, India.

Jang Bahadur Singh, Management Information Systems Area, Indian Institute of Management, Tiruchirappalli, Tamil Nadu, India.

Rajesh Chandwani, Human Resource Management Area, Indian Institute of Management, Ahmedabad, India.

Agam Gupta, Department of Management Studies, Indian Institute of Technology, Delhi, India.

Summary

Resistance to Healthcare Information Technologies (HIT) continues to be a major challenge that hampers the realization of benefits. Attending to the noted significance of “context” in IT resistance, we carried out this review to understand how the “context” of healthcare in the extant HIT resistance literature has been studied.

Based on a review of HIT resistance across 19 IS journals and 5 major IS conferences we organize and summarize the literature around the interaction of people, practice, and technology and provide several significant possibilities for future research.

Published in: International Journal of Information Management

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