Individual, organizational, and social factors influencing gig workers’ well-being are identified, guiding future research for sustainability.
Authors
Bhumika Ray, OB & HRM Area, School of Business, UPES, Dehradun, India and Indian Institute of Management-Sambalpur, India
Mohit Verma, Finance and Accounting Area, Jindal Global Law School, O.P. Jindal Global University, Sonipat, India; Indian Institute of Management-Sambalpur, India
Nikshit Gautam, Indian Institute of Management Sambalpur, India
Manindra Kumar, Department of Commerce, Delhi School of Economics, University of Delhi, India
Summary
Purpose
This study aims to present a comprehensive review of the scientific literature on gig work and the social responsibility towards them; the study highlights the evolving nature of work, career and organisation, focussing on their social responsibility towards gig work.
Design/methodology/approach
A systematic review of 186 selected articles published since the beginning of the gig economy research. Quantitative bibliometric and framework-based review techniques were used to analyse theoretical nuances, themes, antecedents and contextual factors.
Findings
Factors responsible for the social responsibility towards gig work were identified. The factors were categorised into individual, organisational and social-related attributes. Overall, the contextual factors, top articles, authors and journals suggested that gig work research is increasing exponentially across the globe.
Research limitations/implications
The understanding of the factors influencing the gig work explored, the long-term implications of disruptions or gig workers’ well-being and exploring the impact of social and cultural aspects of the gig work research.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies to analyse the factors influencing social responsibility towards gig work in the changing nature of work, career and organisation. The study provides future directions for expanding the scholarship, resulting in the sustainability of this form of employment.
Published in: Social Responsibility Journal
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