Business & Management Studies

Examining the facilitators of I4.0 practices to attain stakeholders’ collaboration: a circular perspective

Examining the facilitators of I4.0 practices to attain stakeholders’ collaboration: a circular perspective

The findings from the study reveal that to strengthen stakeholder collaboration, organizations need to focus more on training and capacity-building programs and create more opportunities for technology exchange.

Authors

Ashish Dwivedi, Professor, Jindal Global Business School, O.P. Jindal Global University, Sonipat, Haryana, India.

Shefali Srivastava, Operations and Decision Sciences, Christ Deemed to be University, Bangalore, India.

Dindayal Agrawal, Institute of Management Technology, Ghaziabad, India.

Suchi Dubey, School of Business, Manipal Academy of Higher Education, Dubai, UAE.

Tripti Singh, School of Business, Manipal Academy of Higher Education, Dubai, UAE.

Saurabh Pratap, Department of Mechanical Engineering, Indian Institute of Technology (BHU), Varanasi, Uttar Pradesh, India.

Summary

The fourth industrial revolution (I4.0) has changed the traditional business model, bringing various benefits, including increased efficiency and productivity in organizations. However, to attain success in I4.0 practices requires collaboration from various stakeholders. This study’s objectives are to identify the facilitators of I4.0 practices that can lead to successful collaboration among stakeholders from a circular perspective.

An extensive literature review is performed to identify 14 potential facilitators. Further, the study adopts a mixed methodology of Best-Worst Method (BWM) and Interpretive Structural Modeling (ISM) to analyze the interconnectedness among the identified facilitators.

BWM method was used to determine the relative importance of the identified facilitators, while ISM technique was used to determine the relationships between the facilitators of I4.0 practices. The findings from the study reveal that to strengthen stakeholder collaboration, organizations need to focus more on training and capacity-building programs and create more opportunities for technology exchange.

Published in: Production & Manufacturing Research

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